Enhanced Care Management

Helping people overcome challenges and find stability

Enhanced Care Management is a covered service for California residents enrolled in Medicaid. This program helps people by connecting them to healthcare and social services they need. Our goal is to make life a bit easier and healthier by giving each person the exact help they need, one step at a time.

Our mission is to guide you toward lasting health, comfort, and support

We work closely with individuals to help them access essential resources, coordinate their health care, and build a foundation for lasting stability. Each success is a shared journey toward a healthier, more secure future.

A story of hope and change

Sept 2022: One of our patients was living in their car and needed medical help.

April 2023: With the support of their care manager, they found stable housing.

Today: They are settled in a new home, regularly see their doctor, and are feeling much better.

Who we help

People without
a home

We support individuals facing homelessness by connecting them with stable housing and essential resources.

People who visit
the hospital often

We help individuals manage their health to reduce frequent visits to the ER and hospital.

People suffering from substance abuse disorders

We provide counseling and connect individuals to addiction and mental health resources.

Families with complex medical needs

We provide care coordination and access to resources for families

What we do

Care coordination
Care planning
Care transition support
Connections to social services
Ongoing support for stability
Assistance with housing and transportation
Our teams include:
Social workers
Registered nurses
Care managers
Community health workers
Care coordinators

Patient stories

FAQs

01. What is Enhanced Care Management?

Enhanced Care Management is a covered service that helps California residents enrolled in Medicaid who need extra support to stay healthy. Our staff works with you to make sure you get the right care and needed services.

Our goal is to make your life a bit easier and healthier by giving you the exact help you need, one step at a time.

01. Is it really covered?

Yes, Enhanced Care Management (ECM) services are covered for those enrolled in Medicaid plans that Vynca works with.

02. Do I have to give up my treatment or care team to enroll with Vynca?

No. We work with your doctors to support you.

03. Will my primary care provider change?

No. You can keep your current providers.

05. What specific services can I expect from Vynca?
  • Care coordination
  • Care planning
  • Care transition support
  • Connections to social services
  • Ongoing support for stability
  • Assistance with housing and transportation
06. How do I sign up?

Please fill out a simple form with some details about you. We will check your health plan coverage and then help schedule your first visit.

06. What happens after I sign up?

We’ll check if you qualify for our program. Once this is a go, we’ll schedule your first visit with a member of our care team. We will ensure you have adequate access for virtual visits. We can provide smartphones or tablets and internet access for those who qualify.

06. How do I qualify?

To qualify for Enhanced Care Management (ECM) services, you typically need to meet certain criteria based on your health and social needs. While specific requirements can vary by program or location, here are some common factors that may qualify you:

Chronic Health Conditions: You may qualify if you have multiple chronic conditions such as diabetes, heart disease, or asthma.

Behavioral Health Needs: Individuals with mental health or substance use challenges may be eligible for ECM services.

High Risk of Health Issues: If you have frequent hospital visits, emergency room stays, or are at risk for serious health problems, you may be eligible.

Social Needs: People who face challenges like homelessness, lack of stable housing, food insecurity, or difficulty accessing care may qualify.

Referral: In many cases, a doctor, nurse, or social worker may refer you to ECM services based on your needs.

To find out if you qualify, you can apply today.

06. Do you communicate with my doctors?

Yes. We talk with your doctors, share care information, and ensure we work together.

06. Can I refer myself or a loved one?

Yes. A physician referral is not required.  Although, we might need approval from your health plan based on your benefits and coverage. If this is the case, we will let you know.